Last updated: September 11, 2026

KEBADA operates this store and website, including all related information, content, features, tools, products, purchasing services, and customer account features (the "Services"). KEBADA is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services, create or manage a business account, request business pricing or a quote, purchase products or sample packs, place an order, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably be linked to an individual.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details, including your name, billing address, shipping address, phone number, and email address.
• Business information, including company name, business address, industry, job or purchasing role, company location information, purchasing requirements, and information submitted through business account registration or quote request forms.
• Financial information, including payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment-related information.
• Account information, including account credentials, preferences, settings, business account details, and information associated with your customer or company account.
• Transaction information, including products and variants you view, add to your cart, purchase, return, cancel, or reorder, as well as your order and transaction history.
• Communications with us, including information you provide when contacting customer support, requesting a quote, asking about products, or otherwise communicating with KEBADA.
• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage information, including information about how and when you access, interact with, or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create a business account, place an order, request business pricing, request a quote, contact us, or otherwise provide information to us.
• Automatically through the Services, including from your device when you use our website and through cookies and similar technologies.
• From our service providers, including technology, payment, fulfillment, shipping, analytics, customer support, and other providers that process information on our behalf.
• From our business partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

• Provide, Manage, and Improve the Services. We use personal information to provide and operate the Services, process payments, fulfill orders, arrange shipping, manage business and customer accounts, provide business pricing, process quote requests, support repeat purchases, communicate order information, provide customer support, and improve our products and purchasing experience.
• Marketing and Advertising. Where permitted by applicable law, we may use personal information to send marketing or promotional communications and to provide or measure advertising relating to our products and Services. You may opt out of promotional email communications at any time using the unsubscribe link provided in those emails.
• Security and Fraud Prevention. We use personal information to authenticate accounts, secure transactions, detect and investigate fraudulent, illegal, unsafe, or malicious activity, and protect KEBADA, our customers, and the Services.
• Communicating with You. We use personal information to respond to inquiries, provide customer support, communicate about orders, business accounts, quotes, and purchasing matters, and maintain our business relationship with you.
• Legal and Compliance Purposes. We may use personal information to comply with applicable laws, regulations, legal processes, governmental requests, contractual obligations, and to investigate or enforce potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes and subject to this Privacy Policy.

These circumstances may include:

• With Shopify, payment processors, fulfillment providers, shipping carriers, IT providers, analytics providers, customer support providers, cloud service providers, and other vendors that perform services on our behalf.
• With business and marketing partners that assist us with advertising, marketing, analytics, or related services, as permitted by applicable law.
• When you direct us, request us, or otherwise consent to the disclosure of information to a third party, including when necessary to fulfill or ship your order.
• With our affiliates or entities within our corporate group where necessary for legitimate business purposes.
• In connection with a business transaction such as a merger, acquisition, restructuring, financing, sale of assets, or bankruptcy.
• When necessary to comply with applicable legal obligations, subpoenas, court orders, governmental requests, or other valid legal processes, or to protect or defend our rights, the Services, our customers, or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Shopify platform and related services.

Information you submit through the Services may be transmitted to and processed by Shopify and other service providers that may be located in countries other than where you reside.

In addition, we may use Shopify features that incorporate information obtained from your interactions with our store and other merchants. In certain circumstances, Shopify is independently responsible for processing personal information and responding to requests relating to that processing.

To learn more about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy .

You may also review or exercise certain privacy rights through the Shopify Privacy Portal .

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. If you follow a link to a website that is not operated or controlled by KEBADA, you should review that third party's privacy and security policies and other applicable terms.

We are not responsible for the privacy, security, accuracy, availability, or practices of third-party websites or platforms.

Children's Data

The Services are intended for business and adult users and are not intended for children. We do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact us using the information below to request deletion of that information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms may be defined under applicable law, personal information belonging to individuals under 16 years of age.

Security and Retention of Your Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no security system or method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security.

We recommend that you do not use unsecured communication channels to send us sensitive or confidential information.

We retain personal information for as long as reasonably necessary for purposes such as maintaining business and customer accounts, processing and documenting transactions, providing the Services, complying with legal obligations, resolving disputes, and enforcing our agreements and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.

• Right to Access or Know. You may have the right to request access to personal information we hold about you.
• Right to Delete. You may have the right to request deletion of personal information we maintain about you, subject to applicable legal exceptions.
• Right to Correct. You may have the right to request correction of inaccurate personal information.
• Right to Portability. In certain circumstances, you may have the right to receive a copy of personal information we hold about you or request that it be transferred to another party.
• Right to Opt Out of Sale, Sharing, or Targeted Advertising. Depending on your jurisdiction, you may have the right to opt out of certain uses or disclosures of personal information that are considered a sale, sharing, or targeted advertising under applicable privacy laws.
• Managing Communication Preferences. You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in those communications. Even if you opt out of promotional communications, we may continue to send transactional or service-related communications concerning your account, quotes, or orders.

Where available, you may exercise privacy rights through privacy controls provided through the Services, through the Shopify Privacy Portal, or by contacting us using the information below.

If you visit our website with the Global Privacy Control preference signal enabled, we will process that signal as required by applicable law. To learn more about Global Privacy Control, visit Global Privacy Control .

We will not discriminate against you for exercising applicable privacy rights. We may need to verify your identity before processing certain requests, as permitted or required by law.

Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf. We may require verification of the agent's authority and may also require you to verify your identity directly with us.

Complaints

If you have concerns or complaints about how we process personal information, please contact us using the information below.

Depending on where you reside, you may also have the right to appeal a decision regarding a privacy request or lodge a complaint with the applicable data protection authority.

International Transfers

We may transfer, store, and process personal information in countries other than the country in which you reside.

Where required by applicable law, including for transfers from the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, applicable UK transfer mechanisms, or transfers to jurisdictions recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, legal requirements, or other operational reasons.

When we update this Privacy Policy, we will post the revised version on this website and update the "Last updated" date above. We will provide additional notice where required by applicable law.

Contact

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a privacy right, please contact us:

KEBADA
Zhejiang Kebada Protection Technology Co., Ltd.
Room 114, Building 2, No. 606 Qiuyi Road
Changhe Subdistrict, Binjiang District
Hangzhou, Zhejiang 310051
China

Email: support@kebada.com