Wholesale Return Policy

Returns for Wholesale Orders

All wholesale sales are final unless products are defective, damaged during transit, or incorrectly shipped by Kebada.

Customers must inspect their order upon delivery and notify Kebada within 7 days of receipt of any shortages, damages, defects, or incorrect items.

All claims must include:

• Order number
• A detailed description of the issue
• Photos or videos showing the problem
• Photos of the shipping carton and shipping label, when applicable

After reviewing and approving a valid claim, Kebada may provide replacement products, account credit, or a refund, depending on the circumstances.

Non-Defective Returns

Returns due to customer ordering mistakes, excess inventory, changes in business needs, changes in resale demand, or unsatisfactory resale performance are not accepted.

Customers are responsible for confirming product specifications, sizes, quantities, packaging requirements, and other order details before placing a wholesale order.

Unused products, unopened products, and products in their original packaging are still considered final sale when there is no verified defect, shipping damage, shortage, or shipping error by Kebada.

Return Authorization

Products must not be returned without prior written authorization from Kebada. Unauthorized returns will not be accepted or refunded.

Contact Us

For wholesale return questions or claims, please contact us at support@kebada.com.

Please include your order number and all relevant supporting information in your email so that we can review the issue efficiently.